It looks like something went wrong.

Please try your transaction again.

Also, verify and make sure:

1. You’re not using a business credit card.

2. You use a card that allows a “cash advance.”

3. Your card details are correct: card number, expiration date, name on card & security code.

4. Your card billing address is correct.

If this is your second attempt and you still get another error message, please create a support ticket by contacting Simplex’s Customer Support HERE.